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Lyon

Welcome Desk in Lyon

Different measures are in place in your city to welcome you.

These systems, set up within the framework of partnerships, support you in your procedures and guide you on your arrival.

Students Welcome Desk of Lyon


Reception structure

The ComUE Université de Lyon and its partners work together to support international students upon their arrival in Lyon and Saint-Étienne, in order to get the university year off to a good start and facilitate their integration into the territory.

Every year, the Students Welcome Desk teams inform and guide students in all the administrative procedures for the start of the school year and in particular on the residence permit, in particular on the residence permit and also on all the aid and support systems available. in the metropolis of Lyon.

Since 2020, all procedures relating to residence permits have been fully dematerialized for international students.

The multilingual remote advisers of the SWD hotline help international students remotely in their procedures and integration paths in the territory, but also face-to-face (by appointment only) within the digital space of the ComUE l'Université from Lyon.
concerned public

All international students (any category) and these are shared services


Proposed services

Multilingual telephone helpline to inform, guide and support international students in matters relating to :

  •    Residence permits
  •    Health and social security
  •    Housing and administrative procedures (CAF, Action Logement, Visale, etc.)
  •    Transport
  •    Daily life
  •    Cultural life

International students are welcomed in person by appointment only, by contacting the Hotline at the ComUE Université de Lyon's Espace Numérique.


Partners

The Rhône Prefecture, The Auvergne Rhône Alpes Region, Lyon Metropolis, Saint-Etienne Metropolis, Le Crous, Campus France


Dates and hours

Hotline + Reception by appointment Digital Space

From 2 September to 13 December 2024, Monday to Friday, 10 a.m. to 1 p.m. and 2 p.m. to 5 p.m. 

Hotline call number: 04 37 37 43 00

www.universite-lyon.fr/swd  

Address

92 rue Pasteur, 69007 Lyon

Contact

swd@universite-lyon.fr  and SWD LYON Facebook page and Facebook account of SWD LYON https://www.facebook.com/studentswelcomedesk/ 


Back-to-school events

Reception of international students by appointment within the digital space. A space dedicated to the support and orientation of international students on the structures and systems dedicated to them.
Sponsorship

In some schools, a student sponsorship scheme has also been set up. Contact the international relations department of your institution.

Buddy System

In some schools, a student sponsorship scheme has also been set up. Contact the international relations department of your institution.

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